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SMS Messaging Terms & Consent

Neptune Contracting sends SMS text messages only to customers who have opted in. Messages include appointment and dispatch reminders, service and job updates, and customer support replies.

Last updated: July 4, 2026

About our SMS program

Neptune Contracting ("we," "us," or "our") operates an SMS text messaging program for customers who have given express consent to receive messages from us. We use SMS to coordinate and support service, for example, appointment and dispatch reminders, job and service updates, scheduling, and replies to your support questions. We do not send unsolicited messages.

Consent & opt-in disclosure

When you opt in to our SMS program, the following disclosures apply:

By providing your phone number and checking the consent box, you agree to receive SMS text messages from Neptune Contracting. Message frequency varies. Message and data rates may apply.

Reply STOP to unsubscribe at any time. Reply HELP for help.

  • Consent is not a condition of purchase. You are not required to agree to receive text messages in order to buy any goods or services from Neptune Contracting.
  • We never sell or share your mobile opt-in data. Mobile information and consent are not shared with or sold to third parties or affiliates for their marketing or promotional purposes.

Book a service

Homeowners can request a service visit and optionally opt in to appointment text updates. Enter your details and submit, the SMS consent box is optional and your request goes through whether or not you check it.

Checking this box is optional. Consent to receive texts is not required to book a service or complete any transaction.

Message types & frequency

Customers who opt in may receive the following categories of messages:

  • Appointment & dispatch reminders, confirmations and reminders for scheduled visits and crew arrivals.
  • Service & job updates, status of your job, scheduling changes, and completion notices.
  • Customer support, replies to questions you send us.
  • Account & scheduling notifications, occasional notices related to your account or requests.

Frequency: Message frequency varies based on your activity and requests. Most customers receive up to 10 messages per month. Message and data rates may apply.

Help & support

For help with our SMS program, contact us:

Phone972-944-7833
Emailinfo@neptunecontractingtx.com
  • Reply STOP to any message to cancel. You will receive one confirmation message and then no further texts.
  • Reply HELP to any message for assistance, or use the phone or email above.

Carrier disclaimer: Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your wireless carrier and is not guaranteed.

Privacy & Terms

For details on how we collect, use, and protect your information, including mobile opt-in data, and the terms that govern our services, please review:

Privacy Policy Terms of Service